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Jenny X. Chen

Jenny X. Chen, MD, EdM

NeurotologyOtologyOtolaryngology

Accepting New Patients
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Highlights

Age Groups Seen

  • Young Adult 18-25
  • Adult 26-64
  • Older Adult 65+

Languages

  • Chinese - Mandarin
  • English

Gender

Female

Johns Hopkins Affiliations:

  • Johns Hopkins School of Medicine Faculty

About Jenny X. Chen

Primary Academic Title

Assistant Professor of Otolaryngology-Head and Neck Surgery

Johns Hopkins Physician

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Background

Jenny X. Chen is an expert in the treatment of ear conditions including hearing loss, vertigo, vestibular schwannomas (acoustic neuromas), cholesteatomas, cerebrospinal fluid leaks and eardrum perforations. She is trained in minimally invasive, endoscopic surgical approaches to treating the ear and performs surgeries including cochlear implants, bone-anchored hearing aids and stapedectomy. She treats patients of all ages.
 
Dr. Chen earned her medical degree from Harvard Medical School. She completed residency training in otolaryngology–head and neck surgery at Massachusetts Eye and Ear/Harvard Medical School and advanced fellowship training in otology/neurotology at the Johns Hopkins University School of Medicine.

Dr. Chen’s research interests are in surgical education, competency-based medical education, as well as health equity for patients with hearing loss. She is the co-director of undergraduate medical education for the Department of Otolaryngology–Head and Neck Surgery at Johns Hopkins.

Research Interests

Surgical education, competency based medical education, gender disparities in medical training, health systems science

Research Summary

Dr. Chen’s research interests are in surgical education, competency-based medical education, as well as health equity for patients with hearing loss. 

Selected Publications

  1. Chen JX, Chang EH, Deng F, Meyerson S, George BC, Kozin ED, Gray ST. “Autonomy in the operating room: multicenter study of gender disparities during surgical training.” J Grad Med Educ. 2021; 13 (5): 666–672
  2. Chen JX, George BC, Gray ST, Krumm AE. “Predicting resident competence for otolaryngology key indicator procedures.” Laryngoscope. 2023; 133(12):3341-3345.
  3. Chen JX, Miller LE, Filimonov A, Shuman EA, Marchiano E, George B, Thorne M, Pletcher S, Platt M, Teng M, Kozin ED, Gray ST. “Factors affecting operative autonomy and performance during otolaryngology training: a multicenter trial.” Laryngoscope Investig Otolaryngol. 2022; 7 (2): 404-408.
  4. Huang EY, Joo H, Schoo D, Agrawal Y, Chen JX. “The impact of hearing loss on health care access during the COVID‐19 pandemic.” Otolaryngol Head Neck Surg. 2023; 169 (5): 1382-1385.
  5. Joo H, Huang EY, Ward B, Schoo D, Chen JX. “Association between hearing difficulty and mobility in adults of all ages: National Health Interview Survey.” Otolaryngol Head Neck Surg. 2023; Epub.

Honors

Lisa J. Heiser Award for Junior Faculty Contribution in Education (2026)

Locations

  1. Levi Watkins, Jr., M.D., Outpatient Center
  2. JH Health Care & Surgery Center – White Marsh
    • 4924 Campbell Boulevard, Suite 210, Nottingham, MD 21236
    • Get Directions
  3. Johns Hopkins Bayview Medical Center
    • 4940 Eastern Avenue, Bayview Medical Offices, Level 01 (G), Clinic 2, Baltimore, MD 21224
    • Get Directions

Expertise

Education

  • Fellowship: Johns Hopkins University School of Medicine, Otolaryngology-Head and Neck Surgery/Otology-Neurotology, 2024
  • Graduate School: Harvard Graduate School of Education, Masters, EdM, 2022
  • Residency: Massachusetts General Hospital, Otolaryngology, 2021
  • Medical Education: Harvard Medical School, MD, 2016

Board Certifications

  • Neurotology: American Board of Otolaryngology - Head and Neck Surgery, 2025
  • Otolaryngology: American Board of Otolaryngology - Head and Neck Surgery, 2022

Insurance

Please contact the location directly to confirm your health plan is accepted.
Search plans
  • Aetna
  • CareFirst
  • Cigna
  • First Health
  • Geisinger Health Plan
  • HealthSmart/Accel
  • Johns Hopkins Health Plans
  • MultiPlan
  • Pennsylvania's Preferred Health Networks (PPHN)
  • Point Comfort Underwriters
  • Private Healthcare Systems (PHCS)
  • Veteran Affairs Community Care Network (Optum-VACCN)

Ratings & Reviews

4.7 out of 5

136 ratings, 46 reviews

The Patient Rating score is an average of all responses to physician related questions on the national CG-CAHPS Medical Practice patient experience survey through Press Ganey. Responses are measured on a scale of 1 to 5, with 5 being the best score. Comments are also gathered from our CG-CAHPS Medical Practice Survey through Press Ganey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.

Overall Rating by Patient
Provider Listened Carefully
Provider Explained Things Clearly
Provider Knew Medical History
Provider Showed Respect
Provider Spent Enough Time
Search reviews
    5 out of 5 stars
    Reviewed on 3/11/2026

    Excellent, caring, knowledgable, concerned, listened attentively. Took her time. Considerate

    5 out of 5 stars
    Reviewed on 2/27/2026

    Great surgeon, explained things well. Only thing I would suggest for improvement would be to start off by saying how are you feeling, how is your pain, how has your recovery been. She just started off with talking about the surgery and next steps.

    4 out of 5 stars
    Reviewed on 2/11/2026

    Very good experience. Dr. Chen was personable, professional, explained she was doing. Cool to see the microscope view projected on the screen

    4 out of 5 stars
    Reviewed on 2/6/2026

    I was very happy with the visit. Dr Chen explained everything involved with my condition

    5 out of 5 stars
    Reviewed on 2/4/2026

    Nurse and doc were great; visit was half an hour late.

    5 out of 5 stars
    Reviewed on 2/4/2026

    Dr Chen was very knowledgeable and soft spoken. She answered my questions in a convincing manner.

    5 out of 5 stars
    Reviewed on 1/30/2026

    The providers two of them.females. Dr. Chen.and her assistant, they were AWESOME!!!

    5 out of 5 stars
    Reviewed on 1/30/2026

    She knew what she was doing. She's a good doctor.

    5 out of 5 stars
    Reviewed on 1/21/2026

    I have an issue that has been going on for a few years. Dr Chen is coming up with some new ideas and testing to figure out what is going on.

    5 out of 5 stars
    Reviewed on 1/21/2026

    My provider was good at asking appropriate questions as well as answering my questions.

    4 out of 5 stars
    Reviewed on 1/16/2026

    Dr. Chen is an excellent doctor and was able to identify my health issue quickly. Yet, I had been seeing a Neurologist from INOVA for over a year and he did not know that I was experiencing migraines. I am so glad I found her and will continue to see her.

    5 out of 5 stars
    Reviewed on 1/16/2026

    Excellent

    5 out of 5 stars
    Reviewed on 1/14/2026

    Dr chen she was patient with me she listen to my concerned She was very good she give me relief and hope

    5 out of 5 stars
    Reviewed on 1/14/2026

    Dr. Chen is a very nice person. She takes the time to explain everything.

    5 out of 5 stars
    Reviewed on 1/14/2026

    The Doctor was very efficient and knows whats she's doing and her diagnosis was very accurate

    5 out of 5 stars
    Reviewed on 1/7/2026

    Exvellent

    5 out of 5 stars
    Reviewed on 1/7/2026

    She is very orofessional

    5 out of 5 stars
    Reviewed on 1/7/2026

    Dr. Chen is excellent in diagnosing and treating and always with compassion

    5 out of 5 stars
    Reviewed on 12/31/2025

    This was my first visit. She definitely went ""all in"" to address my hearing loss!

    5 out of 5 stars
    Reviewed on 12/19/2025

    Dr Chen was amazing! She listened to my concerns, took time to explain everything in detail and was empathetic to my condition and need for surgery. She spent an hour with me and I am confident had I needed longer she would have been more than willing. I am very comfortable with her doing my upcoming surgery.

    3 out of 5 stars
    Reviewed on 12/17/2025

    Did not take the time to explain things.

    5 out of 5 stars
    Reviewed on 12/10/2025

    It's been a very good experience.

    4 out of 5 stars
    Reviewed on 12/10/2025

    Dr. Chen did not know I only wanted to have the ear drum suctioned to remove water. she thought I wanted a tube put in. In the end the suction worked and my hearing is much better.

    5 out of 5 stars
    Reviewed on 12/3/2025

    Appointment went well. No problems.

    5 out of 5 stars
    Reviewed on 12/3/2025

    Dr Chen was very thorough as this was my first visit. She made sure to tell me what she thought about my ear at this point. Dr Chen ordered a CT scan and wrote down the directions of the meds I was to take once I picked them up. I liked that!

    5 out of 5 stars
    Reviewed on 11/26/2025

    Dr. Chen was engaging, gentle with maneuvering my ear, and quickly removed the lodged item

    5 out of 5 stars
    Reviewed on 11/14/2025

    Good

    5 out of 5 stars
    Reviewed on 10/29/2025

    Dr Chen is very knowledgeable and caring. Listens well and is very thorough.

    5 out of 5 stars
    Reviewed on 10/17/2025

    Excellent

    5 out of 5 stars
    Reviewed on 10/8/2025

    Very Professional

    5 out of 5 stars
    Reviewed on 9/17/2025

    I think that the provider were highly professional Turn and [staff]

    5 out of 5 stars
    Reviewed on 9/17/2025

    Professional, very pleasant , comprehensive exam, and explained the procedure very well

    5 out of 5 stars
    Reviewed on 9/10/2025

    Great

    5 out of 5 stars
    Reviewed on 8/22/2025

    Dr. Chen showed genuine compassion during my appointment. She asked pertinent questions, offered explanations and ultimately concluded my situation did not fall within her purview. She stated she would make a referral to Neurology and encouraged me to follow up with that department. She was professional, kind and instructive.

    5 out of 5 stars
    Reviewed on 8/15/2025

    Professional, courteous, very good listener.

    5 out of 5 stars
    Reviewed on 8/6/2025

    Dr Chen was friendly, warm and extremely knowledgeable. I am very grateful to have received care from her.

    5 out of 5 stars
    Reviewed on 8/6/2025

    Provider I saw was very nice. Also the tech [staff] very helpful. Told me wouldn't be able to get into portal because I was a new patient

    5 out of 5 stars
    Reviewed on 7/30/2025

    Very professional

    5 out of 5 stars
    Reviewed on 7/16/2025

    She was great! So knowledgeable and able to answer all my questions

    5 out of 5 stars
    Reviewed on 7/2/2025

    Very happy with the Dr

    5 out of 5 stars
    Reviewed on 6/18/2025

    Dr Chen was very personable and professional. She explained everything so that I could understand it.

    5 out of 5 stars
    Reviewed on 6/18/2025

    She was very gentle She took her tym to listen to meShe examined me nd was very patient with me

    5 out of 5 stars
    Reviewed on 6/11/2025

    Great surgeon and Great person.

    5 out of 5 stars
    Reviewed on 6/6/2025

    Very knowledgeable and helpful with diagnosis.

    5 out of 5 stars
    Reviewed on 5/21/2025

    She did a good job cleaning the wax out of my ears

    5 out of 5 stars
    Reviewed on 5/21/2025

    Excellent.